Frequently Asked Questions

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Where do I find forms to request collateral representation, out-of-state travel, NAC re-opening, etc.?

You can find links to some important forms on the right-side menu bar.  You can find links to all forms that need to be submitted to the CAFL administrative office under “Professional Resources – Administrative Forms and Resources.”  Scroll down to where you see “Forms” and you will find a comprehensive list of important forms.  Many of the forms can be filled out electronically, but you will need to save the completed form and email it to the administrative office.  In the alternative, you can print the form, fill it out by hand, and then scan and email it to the administrative office. The applicable email address is on the form


Where do I find a list of CAFL approved seminars and trainings?

You can find a list of CAFL approved seminars for the current fiscal year under CAFL Training. The link for the list is at the top of the page.  If you do not see a particular seminar on the list, and you are interested in attending that seminar and receiving CAFL CLE credits, email a copy of the agenda to Rita Caso at rcaso@publiccounsel.net.  She will notify you when (and if) the seminar has been approved. If approved, that seminar will be added to the list.  The online list is updated regularly.


What do I need to do when my client files an appeal?

Under “Administrative Forms and Resources,” you will find an “Appellate Packet for Trial Attorneys,” which includes sample motions that you need to file with the court in order to obtain appellate counsel for your client. Once the motions are allowed, you will need to fill out the Appellate Assignment Intake Form (which is also in the packet) and email it to the administrative office, It is critical that you inform the administrative office when you file an appeal. The courts do not generally notify us, so there is no way for us to know when an appeal has been filed — and no way for appellate counsel to be appointed — unless you tell us.


What do I need to do when my contact information has changed?

If your address or phone number have changed, you will need to complete a W9 form, which can be found here.  You will need to print the completed form and mail it with a letter requesting an address change to: Vendor Maintenance, CPCS, 44 Bromfield Street, Boston, MA 02108. The form must be mailed to CPCS. It cannot be submitted electronically. Please note that the State Comptroller requires that your legal address match the address that you use to file your taxes.

If your email address has changed, you should email Rita Caso at rcaso@publiccounsel.net requesting that your email be changed in our system.  You may notify her when you have a change of address or phone number, but she cannot make those changes in the system for you. You will need to complete and submit the W9 form as described above.


Who do I contact with billing questions?

Most billing questions can be answered by someone in the Private Attorney Billing department. On this page you will find links to the ebill manual and other helpful resources. You can also find a list of billing FAQ’s here.


How do I search the Assigned Counsel Manual on the website to find the information I need?

The Assigned Counsel Manual on the website is not currently in a searchable format. It is being converted into a more user-friendly electronic version, but for now it is very difficult to navigate. If you are looking for the CAFL Performance Standards, you can find them under “Administrative Forms and Resources” or by clicking here.  For other sections of the manual, please feel free to contact us if you cannot find what you are looking for.


Who do I contact in the CAFL administrative office when I need advice about a case?

At the top of our “Professional Resources” page, you will find information and direct phone numbers for the staff attorneys who are handling advice calls.


How do I find an expert for my case?

The Forensic Services Unit at CPCS maintains a list of experts and resources in a variety of forensic fields.  Meg Grant will be able to assist you in identifying an expert for your case. Her email is mgrant@publiccounsel.net and her office number is 617-910-5839.


Do I need to visit my young adult client quarterly?

No.  The Children and Family Law Division has not yet promulgated specific Performance Standards for representing Young Adults (aged 18-22) who have signed themselves into DCF care.  We expect attorneys will use their own judgment to determine the frequency and types of communications that will allow them to provide zealous advocacy for these clients. Please see “Advisory regarding contact with Young Adult clients” for additional information.


How do I find contact information for my Resource Attorney?

You will find a link to the Resource Attorney page under “Trial Resources.”


I represent multiple children in the same C&P and the court issued separate NACs for each child. What should I do?

Please send an email to ebill@publiccounsel.net before you submit a bill and request that these NACs be merged to one NAC; please include all the NAC numbers, names, and docket numbers.