Communicating with Clients and Building Rapport and Trust

Learning objectives:

• Understand your clients’ experiences through a trauma-informed lens.
• Learn how active listening, trauma-informed communication and creating therapeutic presence can help lawyers better support their clients
• Develop an understanding of how motivational interviewing can be helpful for resistant or ambivalent clients
• Explore learning tools for difficult conversations including delivering bad news, de-escalation when clients are distressed, setting boundaries
• Understand the importance of Lawyer Self-Regulation & ways to reduce Secondary Trauma

Register Here: https://us02web.zoom.us/meeting/register/ebNOK6eGRdqjDLBegVyS7Q

CLE’s Approved for the Following Panels: CAFL, YAD Trials & Appeals, Criminal Trials & Appeals, MH Trials & Appeals, SDP/SORB, Parole/Med Parole

Contact Beau Kealy ([email protected]) or Jen Magaw ([email protected]) with any questions.